Policies
No information will be passed on to any third party.
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All orders are 'encrypted' to ensure safe transmission to us. We utilise secure server software (SSL) to ensure your information cannot be read as it travels over the Internet.
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Delivery Information
Delivery - Standard shipping price to UK mainland is FREE with UK Post Codes Only, we aim to despatch your order within 2 days from date of purchase.
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Packaging
The Goods shall be at the discretion of the Company which have the right to pack the Goods in such manner and with such materials and in such quantities as it in its absolute discretion thinks fit.
If package upon delivery looks to be damaged receipt of goods must be refused, all damage to goods in transit must be notified within 14 days of receipt of goods, or else a credit/refund cannot be issued.
We aim to keep k&cfragrances.com as up to date as possible but cannot guarantee that any particular product will always be available.
Guarantee and Warranty
All Goods supplied come with a manufacturing guarantee, if there are any defects please inform us k&cfragrances.com within 7 working days.
Please read the instructions and other user documentation that comes with your products carefully. k&cfragrances.com are not involved in the manufacture of products and will not advise on their use or operation or the manufacturer's guidelines. You are urged to use all products safely and in accordance with the manufacturer's guidelines.
Returns
Returns The Company shall only accept the return of any of the Goods by the Buyer if their return has been authorised. Any of the Goods returned to the Company must be in unbroken packs in good condition, your item must be unused and in the same condition that you received it. The item must be in the original packaging.
The cost of carriage for the return of the Goods shall be borne solely by the Buyer
Other
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Under the UK Criminal Justice Act 1988 it is an offence to sell knives and certain bladed or pointed articles to persons under 16 years of age.
Use of k&cfragrances.com and these terms are subject to the laws of United Kingdom and the jurisdiction of the United Kingdom Courts.